A Guide to Implementing the Theory of
Constraints (TOC) |
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We Didn’t Intend That To Happen A negative branch reservation is a modification of the
future reality tree that accounts for new negative outcomes that result from
our injections. It really deserves to
be treated as a stand alone component and Dettmer at least has considered it
significant enough to give it separate treatment from the future reality tree
(1). The negative branches might be obvious or quite
unanticipated. If they are obvious
they will have been verbalized as a reservation – a “yes but” – at some
earlier stage and we must deal with the reservation. Even if unanticipated the process of
working through the systematic cause and effect logic will cause them to
become apparent. Once apparent the
effect must be removed or mitigated.
This tree allows us to do that in a structured way. Essentially the potential undesirable outcomes
must be “trimmed” or modified by either changing the original injection or
maybe adding a further and hopefully lesser injection to account for the
trim. Let’s look at our future reality tree again.
We trim a negative branch with a new additional
injection or maybe a modification of the original injection. The most likely place to trim the negative
branch is prior to the negative effect, it will look like this.
It’s far better to find a hole now in the
development stages than 75% through to completion of the execution. Otherwise it might not only be the plan
that is executed! The negative branch reservation is the tool of
choice in gaining understanding and agreement that there will be no
undesirable side effects that might develop from our proposed solution to the
problem at hand. If the injections to the future reality tree are
simple, then just go ahead and implement them - there is nothing to stop
you. It is indeed possible that just
doing the analysis of the current reality tree, the cloud, and future reality
tree is sufficient to expose some simple and easy to implement
solutions. However, the nature of most
problems in general is that if they were that easy to implement – we would
have done it before. Therefore, if
once we have the solutions and nothing happens, then there must be obstacles
blocking us. Overcoming obstacles to implementation of our future
reality is the subject of the next tool – the pre-requisite tree. (1) Dettmer,
H. W., (1998) Breaking the constraints to world class performance. ASQ Quality Press, pp 157-168. The Webpage Copyright © 2003-2009 by Dr K. J.
Youngman |