A Guide to Implementing the Theory of
Constraints (TOC) |
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An Important Subtlety For Manufacturers Theory of Constraints began in make-to-order
environments with the logistical method that we now know as
drum-buffer-rope. In a make-to-order environment
we make a commitment to a customer to deliver their order at a particular
time in the future. It seems to me
less well understood nowadays that one of the primary consequences of
implementing drum-buffer-rope in make-to-order environments is excellent
timeliness. It seems to me even less
well understood how this comes about.
Let’s investigate this for a moment.
In the exploitation phase of drum-buffer-rope we
write a plan – a schedule – to ensure that we fully utilize the potential of
the weakest link, the drum. We protect
the timeliness of the schedule by subordination, we subordinate all the
upstream supply activities by creating a buffer across the flow between raw
material release and the drum (and another from after the drum until before
shipping). The drum and shipping
buffers are not an exploitation activity, they are a subordination
activity. They ensure or protect both
the volume and the timeliness of the exploitation and shipping plan. The plan itself is an explicit forward record
of the priority of work in the process as demanded by the customer. We investigated a interim
case of using shipping buffers to manage make-to-stock but came to recognize
that there is no longer an explicit timeliness consideration for delivery and
that priorities may indeed change over the period between material release
and shipping to the stock buffer. Thus
the concept of an explicit plan no longer holds. Instead in make-to-stock we have
priorities, and priorities that might indeed change. We learnt that by moving fully to stock
buffers and buffer management (no time buffers) that we can manage these
changing priorities quite well.
Timeliness is no less important in make-to-stock but now we manage
this, not through the fixed priorities of an explicit plan for
the drum and shipping buffers, but rather through the possibly changing
priorities of the stock buffers themselves. We now need to apply this knowledge to supply chain
rather than manufacturing. This Webpage Copyright © 2006-2009 by Dr K. J. Youngman |