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A Guide to Implementing the Theory of
Constraints (TOC) |
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Deming |
Taylor & Social Darwinism |
Toyota, Kaizen, & Lean |
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Extract The
following is extracted from Polanyi, M., (1958) Personal Knowledge, pp 150‑152
(1974 Paperback edition). Heuristic
passion seeks no personal possession.
It sets out not to conquer, but to enrich the world. Yet such a move is also an attack. It raises a claim and makes a tremendous
demand on other men; for it asks that its gift to humanity be accepted by
all. In order to be satisfied our
intellectual passions must find response.
This universal intent creates a tension: we suffer when a vision of
reality to which we have committed ourselves is contemptuously ignored by
others. For a general unbelief
imperils our own convictions by evoking an echo in us. Our vision must conquer or die. Like
the heuristic passion form which it flows, the persuasive passion too finds
itself facing a logical gap. To the
extent to which a discoverer has committed himself to a new vision of
reality, he has separated himself form others who still think on the old
lines. His persuasive passion spurs
him now to cross this gap by converting everybody to his way of seeing
things, even as his heuristic passion has spurred him to cross the heuristic
gap which separated him from discovery. We can
see, therefore, why scientific controversies never lie altogether within
science. For when a new system of
thought concerning a whole class of alleged facts is at issue, the question
will be whether it should be accepted or rejected in principle, and those who
reject it on such comprehensive grounds will inevitably regard it as
altogether incompetent and unsound. Take, for example, four contemporary
issues: Freud's psychoanalysis, Eddington's a priori system of physics,
Rhine's 'Reach of the Mind,' or Lysenko's environmental genetics. Each of the four authors mentioned here has
his own conceptual framework, by which he identifies his facts and within
which he conducts his arguments, and each expresses his conceptions in his
own distinctive terminology. Any such
framework is relatively stable, for it can account for most of the evidence
which it accepts as well established, and it is sufficiently coherent in
itself to justify to the satisfaction of its followers the neglect for the
time being of facts, or alleged facts, which it cannot interpret. It is correspondingly segregated from any
knowledge or alleged knowledge rooted in different conceptions of
experience. The two conflicting
systems of thought are separated by a logical gap, in the same sense as a
problem is separated from the discovery which solves the problem. Formal operations relying on one
framework of interpretation cannot demonstrate a proposition to persons who
rely on another framework. Its
advocates may not even succeed in getting a hearing from these, since they must
first teach them a new language, and no one can learn a new language unless
he first trusts that it means something.
A hostile audience may in fact deliberately refuse to entertain novel
conceptions such as those of Freud, Eddington, Rhine, or Lysenko, precisely
because its members fear that once they have accepted this framework they
will be led to conclusions which they ‑ rightly or wrongly ‑ abhor. Proponents
of a new system can convince their audience only by first winning their
intellectual sympathy for a doctrine they have not yet grasped. Those who listen sympathetically will
discover for themselves what they would have otherwise never have
understood. Such an acceptance is a
heuristic process, a self‑modifying act, and to this extent a
conversion. It produces disciples
forming a school, the members of which are separated from the time being by a
logical gap from those outside it.
They think differently, speak a different language, live in a
different world, and at least one of the two schools is excluded to this
extent for the time being (whether rightly or wrongly) from the community of
science. We can
now see, also, the great difficulty that may arise in the attempt to persuade
others to accept a new idea in science.
We have seen to the extent to which it represents a new way of
reasoning, we cannot convince others of it by formal argument, for so long as
we argue within their framework, we can never induce them to abandon it. Demonstration must be supplemented,
therefore, by forms of persuasion which can induce a conversion. The refusal to enter on the opponent's way
of arguing must be justified by making it appear altogether unreasonable. Such
comprehensive rejection cannot fail to discredit the opponent. He will be made to appear as thoroughly
deluded, which in the heat of battle will easily come to imply that he was a
fool, a crank or a fraud. And once we
are out to establish such charges we shall readily go on to expose our
opponent as a 'metaphysician', a 'Jesuit', a 'Jew', or a 'Bolshevik', as the
case may be ‑ or, speaking form the other side of the Iron Curtain ‑ as an
'objectivist', an 'idealist', and a 'cosmopolitan'. In a clash of intellectual passions each
side must inevitably attack the opponent's person. Even
in retrospect such conflicts can often be appreciated only in these terms.
They do not appear as scientific arguments, but as conflicts between rival
scientific visions, or else between scientific values and extraneous
interests interfering illegitimately with the due process of scientific
enquiry. This Webpage Copyright © 2009 by Dr K. J. Youngman |